Contractor | Financial Services | Milwaukee, WI | Apply Now
INTRODUCTION
Contract opportunity (3 month minimum) for experienced Network Engineer with CCNP+. A strong working knowledge of network technologies, LAN/WAN/Wireless technologies, VOIP and Collaboration Solutions, remote access solutions, network security, identity management, DNS, and DHCP is desired.
KEY RESPONSIBILITIES
- Diagnose and solve problems, frequently under time constraints and business pressure
- Contribute to detailed network performance analysis for application traffic
- Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs
- Support firewalls and the remote access environment, including client VPN
- Conduct maintenance and patching of the operational environment with appropriate testing
- Assist in the implementation of new networks and upgrades
- Provide Wide Area Network (WAN) reliability, availability, and performance reporting
- MPLS/LDP/RSVP/L2VPN/L3VPN/OAM Protocol Testing
- Maintain high quality network documentation
- Maintain and implement high quality operational standards, processes and procedures
- Maintain network redundancy, backup and recovery processes, and disaster recovery procedures
- Build partnerships and trust with other information technology areas, vendor technical staffs, and customers in the business units.
- Identify opportunities and implement solutions to improve availability, reliability, efficiency, performance and overall service
- Maintain & enhance knowledge of key technologies
- Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required
KEY EXPERIENCE and SKILLS
- Bachelor’s Degree in Computer Science or Engineering or closely related field or comparable education and experience
- Understanding of basic Dev/Ops methodologies including sprints, scrums, and workflows
- International experience is beneficial. Additional languages a plus
- Experience developing and following Incident, Change, and Problem Management processes within an ITIL based framework
- ITIL Foundation Certification a plus
- Experience providing WAN & LAN support in diverse environments for a minimum of two years
- Cisco Certification (CCNP or higher)
- Demonstrate a working knowledge with the following:
- Network infrastructure (WAN, MAN, LAN, Wi-Fi, QoS for Data, Voice, and Video)
- Network protocols (IP, OSPF, BGP, RIP, IPSec, etc.)
- MPLS / VPN / Hybrid WAN / SD-WAN / Metro Networks / leased lines
- Network Hardware (Cisco routers and switches, cabling, Palo Alto firewalls)
- Network configuration related to Cloud Providers such as AWS, Azure, and GCP
- Network Automation tools and methodologies (Puppet, Chef, Ansible)
- Ability to code in common scripting language, Python preferred
- Network performance analysis and reporting
- Remote Access solutions (client VPN, small office VPN, business to business VPN)
- Network security (firewalls and security monitoring)
- Public and private DNS (Microsoft/AWS Route 53), DHCP
- Network Monitoring & troubleshooting (PRTG, Nagios, MRTG, Wireshark, NetFlow, Riverbed Profiler, SNMP)
- Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Cisco ACS, Radius, PEAP)
- VOIP and Collaboration Systems (Skype for Business, Teams, Slack, Avaya)
- Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
- Microsoft Office 365 & Visio Professional
- Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization
- Proven ability to work effectively within and across teams, developing and maintaining collaborative relationships with people from different cultures and diverse backgrounds
- Heavy preference given to local resources given the current health crisis but will consider other options, including remote with limited travel, if necessary.
