eCommerce Director – US Remote

Direct Hire | Textile | US Remote | Apply Now

POSITION SUMMARY

Our client is an e-commerce company leading the charge in innovation and style in the consumer textile industry. They are a team of highly motivated, creative people who love to work with a purpose and have fun doing it. Into this environment, they are looking to hire an experienced e-commerce executive to carry the brand’s momentum in the home furnishings space across the global e-commerce landscape.

KEY OBJECTIVES and RESPONSIBILITIES

  • Develop cutting edge digital roadmaps and team to execute a best-in-class consumer experience across all touchpoints;  dot com, mobile, direct-to-consumer, and eTail.
  • Lead site and marketplace merchandising, user experience and help further develop digital teams
  • Align technology strategy with marketing and digital initiatives to grow online and mobile capabilities.
  • Curate and manage the pipeline of innovative ideas, owning the operational rhythm to expose concepts to the senior leadership team.
  • Monitor performance and partner with buying team to develop financial strategies to achieve plans both in-season & pre-season.
  • Work with cross-functional, cross channel teams to drive prioritized initiatives from strategy creation through proof of concept phases. Participate in pilot, rollouts, and implementations on an as-needed basis.
  • Drive development across multiple teams, business units, and phases, aligning business opportunities with the appropriate, cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house and outsourced development.
  • Works closely with and manages strategic vendor partner relationships.
  • Create a dynamic, high-performance culture and recruit, retain, and grow talent.
  • Ensure brand consistency and presence on all digital products from planning to design/build/test to a successful launch.
  • Develop superior user-focused digital products to drive business growth.
  • Understand and map the current state of business processes supporting the customer life cycle.
  • Build and develop product design and leadership talent with the business acumen and technical capability to deliver world-class products, differentiated customer experiences, strategic partnerships, and sustainable ecosystems.
  • Provide leadership through setting the strategy, establishing outcome-driven frameworks, aligning priorities, and managing operating mechanisms that drive a very efficient and efficient process design and development organization.
  • Continuously create and evolve the go-to-market plans, develop cross-functional partnerships to establish a rigorous focus on process efficiency, business effectiveness, and product innovation.

KEY QUALIFICATIONS and EXPERIENCE

  • 10+ years’ experience in direct-to-consumer e-commerce and/or etail
  • Experience establishing and managing omnichannel e-commerce programs and partnerships with retailers and marketplaces
  • Serve as P&L owner
  • Experience running in agile or scrum development models
  • Bachelor’s degree required
  • Entrepreneurial, out-of-the-box thinker who is intellectually curious with a strong work ethic.
  • Experience managing UX/Digital Creative functions.
  • Strong interpersonal skills and the ability to effectively communicate complicated concepts and recommended courses of action engage diverse audiences and influence senior executives.
  • Ability to think strategically, drive for results, build a high-performance organization, continuously drive innovation and inspire the organization to achieve and exceed its objectives
  • Thorough understanding of consumer audience segments.
  • Strong project management skills and ability to complete projects on time
  • Strong problem-solving skills with the capacity to translate analytic data into strategic ideas
  • Must be able to multi-task, be flexible and perform in a fast-paced environment

Company Culture:

  • Detail-oriented — quality and precision-focused
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Apply Now